Improving Admission Time for Inflammatory Bowel Disease Outpatient Department through Resource Management

Hu, X. (Xiaolei) (2013) Improving Admission Time for Inflammatory Bowel Disease Outpatient Department through Resource Management. thesis, Other studies (UMCG).

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Abstract

Abstract Outpatient department has the responsibility of providing patient with timely access to the health care. This paper consider an Inflammatory Bowel Disease outpatient department in University Medical Center Groningen(UMCG), where doctor resource shortage led to excessive delays of patients’ admission time. So how to more efficiently utilize the doctor resources is the research problem of the paper. In searching the literature we found that appointment scheduling and resource allocation could jointly influence the management decisions, so we assess the current system through both sides and define 4 bottlenecks in achieving resource efficiency. These bottleneck are 1) Insufficient treatment protocol 2)Insufficient resource assignment rule 3) In sufficient appointment interval design and inefficient process of health delivery to control patients and 4)Insufficient execution of access priority and insufficient patient classification. Towards those bottlenecks, a re-examine of literature is conducted to explore for the possibilities of improvement. At the same time, specialist’s suggestion provide us with additional inspirations of redesign. Finally, by focusing on the bottleneck of insufficient execution of access priority, a scheduling heuristic search is performed to come out with a feasible improvement plan for the IBD clinic. De inhoud van deze scriptie is vertrouwelijk. Wilt u de volledige scriptie inzien, dan kunt u een verzoek mailen aan: afstuderen@umcg.nl

Item Type:	Thesis (Thesis)
Supervisor name:	Borgers, R.
Faculty:	Medical Sciences
Keywords:	Admission time, BD clinic, Waiting list, Resource management
Date Deposited:	25 Jun 2020 11:05
Last Modified:	25 Jun 2020 11:05
URI:	https://umcg.studenttheses.ub.rug.nl/id/eprint/2523

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