SteriNoord: a vicious or virtuous cycle

Grutters, F. (Frans) (2017) SteriNoord: a vicious or virtuous cycle. thesis, Other studies (UMCG).

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Abstract

Well-functioning supply-chains are considered as a competitive advantage. However, the supply-chain of the company that was the subject of this study (SteriNoord) was not functioning well. This was due to the specific type of supply-chain (closed-loop) of SteriNoord in combination with lacking delivery performance. To improve the supply-chain, the delivery performance needs to be increased. This research paper investigated how delivery performance in this supply-chain can be influenced. Four factors from a close match supply-chain are tested. Using Literature study, performing interviews and performing a questionnaire. Trust, planning & control, group learning and contract prove to positively influence the delivery performance. However, the factor contract should be improved. The factors Trust, contract, planning & control and group learning all are present in a closed-loop supply chain and can be used to influence delivery performance. The observation was made that in order for these four factors to be of any influence, they all have to be present.

Item Type:	Thesis (Thesis)
Supervisor name:	Goudswaard, A.P.
Supervisor name:	Ruël, G.
Faculty:	Economics and Business
Keywords:	UMCG, Medische Instrumenten, Sterilisatie, Logistiek, Analyse
Date Deposited:	25 Jun 2020 10:41
Last Modified:	25 Jun 2020 10:41
URI:	https://umcg.studenttheses.ub.rug.nl/id/eprint/243

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