Lotterman, J. (Jos) (2017) Logisitiek van medicatie in het UMCG; Onderzoek naar de processen op onderafdeling Klinische Dienstverlening en Assortimentsbeheer. thesis, Other studies (UMCG).
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Abstract
Summary The unit manager of the Clinical Services & Assortment Management (KDA) feels like the amount of work surrounding the delivery of medication is growing. Because there is no data available to confirm this feeling, the student was asked to research the amount of time that is required in order to deliver a particular type of order, and whether the current number of employees is sufficient to process all the orders. Furthermore, the student was asked to search for possible logistical improvements within the KDA. During the preliminary research the following research question was formulated: How can the handling time of medical deliveries within the KDA be reduced, what possible savings this could amount to, and what impact this could have on the required amount of employees and the UMCG's current flow of goods and information? First of all, a diagnostic research was performed to determine per order type the average amount of order lines processed by the department. Thereafter, the routing of each order type was determined. Time measurements were performed to determine the required amount of processing time for each order. This data was multiplied by the average number of order lines in an effort to determine the total required handling time. The data was then summarized in a value stream map (VSM) and analyzed according to the Kaizen methodology. This analysis revealed a number of wastages that directly affect the handling time. The biggest wastes were the scan routes that are performed every day to check the standardized stock of the nursing departments, the stock management system, and the amount of stock locations. To eliminate or reduce these wastages, and concurrently shorten the required handling time, the logistics process has been redesigned. By implementing an RFID order board at nursing departments that works according to the Kanban-principle, the scan routes can be eliminated. This reduces handling time by 7.7 hours a day and a savings potential of € €285.627,50 per year. Furthermore, a part of the picking process has to be decentralized. Standardized stock-orders need to be processed by the wholesaler Brocacef, and goods should be delivered directly to specific nursing departments. This would results in a handling time reduction of 10.3 hours per day, and a saving potential of €70.714,80 per year. Implementing these two designs would not only reduce the handling time, it would also ensure that KDA has more time available to perform its core business, pharmaceutical patient care.
| Item Type: | Thesis (Thesis) |
|---|---|
| Supervisor name: | Eck, W. van |
| Supervisor name: | Touw, P. |
| Faculty: | Hanze University Groningen |
| Keywords: | UMCG, Farmaceutische Patiëntenzorg., Klinische Dientverlening & Assortimentsbeheer (KDA), Analyse |
| Date Deposited: | 25 Jun 2020 10:51 |
| Last Modified: | 25 Jun 2020 10:51 |
| URI: | https://umcg.studenttheses.ub.rug.nl/id/eprint/1208 |
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