If there’s a will, there’s a way: Determinants of willingness to change at the UMCG

Bruinsma, Gepke (2010) If there’s a will, there’s a way: Determinants of willingness to change at the UMCG. thesis, Other studies (UMCG).

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Abstract

Introduction This research took place from at the radiology department of the University Medical Centre Groningen. Patient safety initiatives have to be implemented to improve the quality of the radiology department further. This means that employees have to register incidents to gain a clearer view of the performance of the department. The management of radiology wants to gain insight if there is willingness to change among the employees to cooperate with this change and which factors determine this. The research question is: Which factors determine the willingness to change concerning registering incidents of employees of the radiology department at the UMCG? Method In order to answer the question the relation of the subject attitude, subjective norm, behavioral control, and work satisfaction with willingness to change are investigated. Findings Studying the effects of these factors give new insights in how to influence the behavior of employees concerning change. The most important findings are that invoked emotions by the change, the added value of the change and emotional involvement with the change partly determine the willingness to change of the employees. Work satisfaction did not influenced willingness to change directly, although the influence of change on work satisfaction did influence the willingness to change.

Item Type:	Thesis (Thesis)
Supervisor name:	Reezigt, dr. C. and Vos, dr. J.F.J.
Faculty:	Economics and Business
Keywords:	Patientveiligheid, Radiologie, UMCG, Ziekenhuizen, Personeel, Veranderprocessen
Date Deposited:	25 Jun 2020 10:47
Last Modified:	25 Jun 2020 10:47
URI:	https://umcg.studenttheses.ub.rug.nl/id/eprint/868

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