Validating a design methodology for the design of information systems; improving the measurability of performance indicators in hospitals

Ooserloo, B. (Bianca) (2017) Validating a design methodology for the design of information systems; improving the measurability of performance indicators in hospitals. thesis, Other studies (UMCG).

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Abstract

Healthcare information systems play a critical role in the accessibility of healthcare information that is required for multiple purposes, such as providing treatments of high quality and obtaining insights on healthcare performances. Nevertheless, the success of information systems in healthcare is limited. This research focuses on a design methodology for the design and configuration of information systems in hospitals, to improve the measurability of performance indicators. The design methodology consists of the use of process models in BPMN and data models in ORM, whereby the correctness of the models is tested via User Interface Mockups (UIMs). Previous work of Alders (2015), Ten Holt (2015) and Oldenburger (2015) already investigated the pBractical applicability of the design methodology in one particular setting. The theoretical contribution of this research is two-folded. In the first place, this research tests the applicability of the design methodology in another setting. Secondly, this research focuses on the generalizability of the design methodology via interviews with other hospitals. Meanwhile, the aim of this research is to further develop standardized and model-driven procedures of the design methodology. The practical application and theoretical contribution is tested via design science. The findings include the second successful application of the design methodology in a hospital. Hereby, a new format for UIMs is tested and proven to be effective. Further, the design methodology can be applied by the other hospitals if hospitals are aware of the design methodology an if executors of the design methodology have proper modeling skills.

Item Type:	Thesis (Thesis)
Supervisor name:	Ooijen, dr. P.M.A.
Supervisor name:	Balsters, dr. H.
Faculty:	Economics and Business
Keywords:	Design and configuration, Design methodology, Information system, User Interface
Date Deposited:	25 Jun 2020 10:49
Last Modified:	25 Jun 2020 10:49
URI:	https://umcg.studenttheses.ub.rug.nl/id/eprint/1004

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